Privacy Policy
This is the privacy policy (“Privacy Policy”) that governs the official websites, including without limitation thecleanestlab.com, and all mobile focused websites (collectively the “Site”) for The Cleanest Lab, LLC (“ The Cleanest Lab ”, “ we ”, “ our ”, or “ us ”). This Privacy Policy will help you understand what information we collect, how we use it, and what choices you have when you visit or make a purchase from the Site (collectively, the “ Services ”). If you are currently located within the European Economic Area, United Kingdom, or Switzerland (collectively, the “EU”), please see our EU Privacy Policy.
By visiting the Site and using our Services, you are accepting the practices described in our Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Services or visit the Site. We reserve the right to modify or amend the terms of our Privacy Policy from time to time. Your continued use of our Services following the posting of changes to the Privacy Policy will mean you accept those changes. If we intend to apply the modifications or amendments to this Privacy Policy retroactively or to personal information already in our possession, we will provide you with notice of the modifications or amendments.
Please be advised that the practices described in this Privacy Policy apply only to information gathered by us through our Site and Services. It does not apply to any information you provide to third-party platforms (such as any third-party payment processors and service providers) used to access the Services or make purchases from the Site. Please review their privacy policies carefully to understand what information they may collect, process, and use from you.
California Privacy Policy
Our California Supplementary Privacy Policy is available by clicking here.
1. THE INFORMATION WE COLLECT ABOUT YOU
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for any reason. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. We may collect following Personal Information from you:
Usage Data :
- We may automatically and passively collect and use certain information from your device whenever you visit, use, or interact with our Site, including: the Internet Protocol address (IP address) of the machine which accessed the Site, general location information, the date and time of your visit, the path taken through the Site, content preferences, the browser and operating system being used, global unique identifier (GUID), a list of products viewed, the amount of time spent accessing certain products, any errors encountered, crash reports which may be automatically generated when or if our Services crash and includes information about the system and the crash, and other similar data.
- The Company does not track you over time and across third party websites to provide targeted advertising and therefore does not respond to Do Not Track signals.
User Data :
- When you sign up for an Account or place an order with us, you give us Personal Information voluntarily. We collect and use that information in order to authenticate you when you register an Account and provide the Services to you. This information may include your name, mailing address, phone number, cell phone number for both telephone calls and text messaging, credit card information, and email address. We use that information to fulfill those Services to you and to provide the Site and related customer support to you.
- You also give us Personal Information when you communicate with us, subscribe to our subscriptions or offerings, or otherwise communicate with us. Providing this information is completely voluntary on your part; however, it may be required to use or access some of our Services. For example, if you choose to contact us via email or otherwise provide us with your email, we may retain your email and email address along with any other associated information. Doing so is completely voluntary on your part, and you have the choice about whether and what information to disclose via your email.
- We may, from time to time, supplement the information we collect directly from you with outside records from third parties for various purposes, including to enhance our ability to serve you, to tailor our content to you and to offer you opportunities that may be of interest to you.
- We may collect certain personal information from you during the course of our normal business operations if you do business with us and/or are employed by us. For example, we may collect certain personal information about you (such as, without limitation, name, email address, date of birth, address, and phone number) either directly from you or from your representative, or from third parties authorized by you.
Payment and Purchase Data:
- We may use third-party vendors to process online payments and provide platforms for us to provide you with our Services. The third-party payment vendors and processors will collect payment and other personal information (such as your payment card information, email address, mobile phone number, billing and shipping address) directly from you to complete your purchases. The vendors may also use cookies to track your activity and for other purposes. These third-party vendors may collect, use, disclose, store, process, and transfer personally-identifiable information when you interact with them via the Services and Site. The Cleanest Lab is not responsible for, and assumes no liability for, the privacy and information collection and use practices of these or any other third-party vendors. Please review the third-parties privacy and other applicable policies carefully. If you do not agree to the collection and use of this information by our third-party vendors, please do not use the online payment and ordering features, and do not otherwise use the Services or visit the Site.
2. HOW WE USE THE INFORMATION WE COLLECT ABOUT YOU
When you use or interact with the Services and/or use the Site, we use a variety of technologies to process the Personal Information we collect about you for various reasons. We have set out in the table below the reasons why we process your Personal Information, the associated legal bases we rely upon to legally permit us to process your Personal Information, and the categories of Personal Information processed for these purposes:
Purpose
Legal Basis
Categories of Personal Data
To provide Services and Site.
Performance of a Contract Legitimate Interest
User Data
Usage Data
Payment and Purchase Data
To personalize the Services.
Legitimate Interest
User Data
Usage Data
Payment and Purchase Data
To provide Services and Site.
To provide Services and Site
User Data
Usage Data
To understand, diagnose, troubleshoot, and fix issues with the Services and to provide you with customer support.
Performance of a Contract
Legitimate Interest
User Data
Usage Data
Payment and Purchase Data
To evaluate and develop new features, products, and improvements to the Services.
Legitimate Interest
User Data
Usage Data
Payment and Purchase Data
For marketing, promotion, and advertising purposes, inter alia, through e-mail and sms/mms. You can opt-out from further marketing by clicking on a link in each message sent through e-mail or sms/mms, or by contacting us via the contact details below.
Legitimate Interest
Consent
User Data
Usage Data
Payment and Purchase Data
To comply with legal obligations and law enforcement requests as well as to establish, exercise, or defend legal claims.
Compliance with legal obligations
Legitimate Interest
User Data
Usage Data
Payment and Purchase Data
To fulfill contractual obligations with you or third parties, for example providing products you ordered from us to you.
Legitimate Interest
User Data
Usage Data
Payment and Purchase Data
To conduct business planning, reporting, and forecasting and obtain statistics over the usage of the Services.
Legitimate Interest
User Data
Usage Data
Payment and Purchase Data
To process and administer your payment.
Performance of a Contract
Compliance with legal obligations
User Data
Usage Data
Payment and Purchase Data
To detect fraud, including fraudulent payments and fraudulent use of our services.
Performance of a Contract
Compliance with legal obligations
Legitimate Interest
User Data
Usage Data
Payment and Purchase Data
To conduct research, contests, surveys, events, educational training and other marketing activities.
Performance of a Contract
Legitimate Interest
Consent
User Data
Usage Data
Payment and Purchase Data
